The average business professional has 30 to 100 projects on their plate.
Modern workers are interrupted seven times an hour and distracted up to 2.1
hours a day. And four out of 10 people working at large companies are
experiencing a major corporate restructuring, and therefore facing uncertainly
about their futures. This may be why more than 40% of adults say they lie awake
at night plagued by the stressful events of the day.
“People are asking me for answers,” says Sharon Melnick, Ph.D., a business
psychologist and author of just released Success Under Stress. “Everyone feels
overwhelmed and overly busy.”
Is there a way to maintain steady focus throughout the day? Is it possible
to do everything that needs to get done and still have energy left over after
work? How do you keep cool under so many demands? Informed by 10 years of
Harvard research and field-tested by more than 6,000 clients and trainees,
Melnick offers the following strategies to take your work stress down a peg,
before it takes over your life.
Act Rather Than React
“We experience stress when we feel that situations are out of our control,”
says Melnick. It activates the stress hormone and, if chronic, wears down
confidence, concentration and well-being. She advises that you identify the
aspects of the situation you can control and aspects you can’t. Typically,
you’re in control of your actions and responses, but not in control of macro
forces or someone else’s tone, for example. “Be impeccable for your 50%,” she
advises. And try to let go of the rest.
Take A Deep Breath
If you’re feeling overwhelmed or are coming out of a tense meeting and need
to clear your head, a few minutes of deep breathing will restore balance, says
Melnick. Simply inhale for five seconds, hold and exhale in equal counts
through the nose. “It’s like getting the calm and focus of a 90-minute yoga
class in three minutes or less at your desk,” she says.
Eliminate Interruptions
“Most of us are bombarded during the day,” says Melnick. Emails, phone
calls, pop ins, instant messages and sudden, urgent deadlines conspire to make
today’s workers more distracted than ever. While you may not have control over
the interrupters, you can control your response. Melnick advises responding in
one of three ways: Accept the interruption, cut it off, or diagnosis its
importance and make a plan. Many interruptions are recurring and can be
anticipated. “You want to have preset criteria for which response you want to
make,” she says. You can also train those around you by answering email during
certain windows, setting up office hours to talk in person or closing the door
when you need to focus.
Schedule Your Day For Energy
And Focus
Most of us go through the day using a “push, push, push” approach, thinking
if we work the full eight to 10 hours, we’ll get more done. Instead,
productivity goes down, stress levels go up and you have very little energy
left over for your family, Melnick says. She advises scheduling breaks
throughout the day to walk, stretch at your desk or do a breathing exercise.
“Tony Schwartz of the Energy Project has shown that if we have intense
concentration for about 90 minutes, followed by a brief period of recovery, we
can clear the buildup of stress and rejuvenate ourselves,” she says.
Eat Right And Sleep Well
“Eating badly will stress your system,” says Melnick, who advises eating a
low-sugar, high-protein diet. “And when you’re not sleeping well, you’re not
getting the rejuvenating effects.” According to the CDC, an estimated 60
million Americans do not get sufficient sleep, which is a critical recovery
period for the body. If racing thoughts keep you from falling asleep or you
wake up in the night and can’t get back to sleep, Melnick suggests a simple
breathing trick that will knock you out fast: Cover your right nostril and
breathe through your left for three to five minutes.
Change Your Story
Your perspective of stressful office events is typically a subjective
interpretation of the facts, often seen through the filter of your own
self-doubt, says Melnick. However, if you can step back and take a more
objective view, you’ll be more effective and less likely to take things
personally. She recalls one client who sent a request to human resources for
more people on an important project. When she was denied, she immediately got
angry and defensive, thinking they didn’t trust her to know what she needed.
Yet she never stopped to even consider there might be budgetary issues on their
end. Once she was able to remove herself from the situation, she called the HR
director and said: Tell me where you’re coming from, I’ll tell you where I’m
coming from and then let’s see if we can find a solution. Ultimately, it worked
Cool Down Quickly
“When you feel frustrated or angry, it’s a heated feeling in your body that
can cause you to react,” says Melnick. Instead of immediately reacting—and
likely overreacting—she suggests trying a “cooling breath” technique: Breathe
in through your mouth as if you are sipping through a straw, and then breathe
out normally through your nose. Done right, you’ll feel a cooling, drying
sensation over the top of your tongue. It’s like hitting the “pause” button,
giving you time to think about your response. She says, “It’s so powerful it
will even calm the other person down.”
Identify Self-Imposed Stress
“Learn to stop self imposing stress by building your own self-confidence
rather than seeking other’s approval,” says Melnick. If you’re too caught up in
others’ perceptions of you, which you can’t control, you become stressed out by
the minutia or participate in avoidance behaviors like procrastination.
Ironically, once you shift your focus from others’ perception of your work to
the work itself, you’re more likely to impress them.
Prioritize Your Priorities
With competing deadlines and fast-changing priorities, it’s critical to
define what’s truly important and why. That requires clarity, says Melnick.
It’s important to understand your role in the organization, the company’s
strategic priorities, and your personal goals and strengths. Cull your to-do
list by focusing on those projects that will have the most impact and are best
aligned with your goals.
Reset The Panic Button
For those who become panic-y and short of breath before a presentation,
Melnick says you can quickly reduce your anxiety with the right acupressure
point. Positioning your thumb on the side of your middle finger and applying
pressure instantly helps regulate your blood pressure.
Influence Others
Even if you’re responsible for your behavior and outlook, you’re still left
dealing with other people’s stressful behavior, Melnick notes. She advises
confronting a problem coworker or employee by stating the bad behavior in a
respectful tone, describing the impact on the team and the individual, and
requesting a change. For example, constant negativity might be addressed in
this way: “When you speak in a critical tone, it makes others uncomfortable and
less likely to see you as a leader. I understand your frustration but request
that you bring concerns directly to me, so we can talk them through.” By
transferring the ownership of the problem, you’re more likely to resolve it.
Be Your Own Best Critic
Some 60,000 thoughts stream through your mind each day, Melnick says, and
internal negativity is just as likely to stress you out as an external event.
The fix? Instead of being harsh and critical of yourself, try pumping yourself
up. Encouraging thoughts will help motivate you to achieve and ultimately train
you to inspire others.
You could have written this article about me. I work from home and have 4 children, a husband and numerous friends and family that think I can just drop my work to deal with their wants.
ReplyDeleteI get very stressed and anxious about this and end up yelling to leave me alone.
The phone is another but as I can see the number, I now filter whether I want to answer that call or not.
Good to read the tips on how to deal with my situation and I will be implementing some.
I am in my 30s now and I have found that giving myself a while before I react works great. I walk away from many stress factors including work colleagues who feel they need to criticize others to improve their own self worth.
ReplyDeleteKeeping out of the office politics involving gossiping is also important and makes for an easier work life.
Sleep is the ultimate for me. If I don't get enough sleep, I wake up feeling anxious. I then feel I am in a rush but my concentration is not there at all. My whole day gets messed up and productivity indeed pays for it. As you can guess, with productivity going down, I then have pressure on me to catch up on work the following day, causing a snowball effect.
ReplyDelete